| Rating |
Date Attended [v] |
Reviewer |
Gender |
Age |
Where From? |
Group Type? |
 |
nice experience |
| |
Tue, Jun 12, 07 10:00 AM |
eriksen |
Male |
30-39 |
International Tourist(s) |
Individual |
| |
. |
 |
A complete waste of money and time :-( |
| |
Sun, Jun 10, 07 1:30 PM |
idontwant2 |
Female |
30-39 |
Domestic Tourist(s) |
Unspecified |
| |
Bad service is the perfect way to describe Princess Monterey Whale Watching company. Bad service because this company only has one boat operator and when we arrived with our tickets in hand we were told by the "owner" Benji " sorry, but my only boat operator has the flu so we had to cancel your trip". If this company really cared about the satisfaction of their customers they would have a back up boat operator. Instead we were given no choice by Benji who sounded like this was common practice and told us to come in the next day for the cruise. Wow! It's amazing how the only boat operator with the flu made a full recover in less then 24 hours. So we return the next day ( paid another day's worth of parking ) and boarded the boat. On this company's website they state that ALL their boat narrators "have more then 10 years experience" as marine biologists. This is totally false because our female narrator could not have been more then 25 years old which means she was a marine biologist and or narrating when she was 15 years old! On the cruise she wasnt very informative at all. She spoke for no more then 30 minutes on our 3 hour tour ( maybe she also had the flu ). We witnessed ( 2 ) whale sightings ( just their tails ) and that lasted for only about 30 seconds. The rest of the cruise we saw ducks, ducks and more ducks. I would never use nor recommend this company ever again. Not because we didn't get a chance to see more then 30 seconds of whales but because of the poor customer service mentioned above. |
|
Saw whales but trip seemed short |
| |
Sun, Jun 10, 07 10:00 AM |
elbimmer |
Female |
20-29 |
Domestic Tourist(s) |
Family Without Children |
| |
The other operator runs a trip that is an hour longer. However, the boat was modern and clean. The crew was professional. Overall, an 8 out of 10. |
 |
wasn't to impressed |
| |
Sun, Jun 10, 07 10:00 AM |
scoot7070 |
Male |
20-29 |
Unspecified |
Couple on a Date |
| |
i was hoping to see a lot more than we did. we really didn't get a good look at the whales. we only saw the top of the backs of them and a couple tail shots. it was better then not seeing them at all but we wanted to see more. i know there is no way to predict what they are going to do but as far out as we went (10 miles) we were hoping to see more of them. i would recommend it just for an experience but that is it. i wouldn't go again. |
 |
Reimbursement... |
| |
Sat, Jun 9, 07 1:30 PM |
qlinderman |
Female |
40-49 |
Domestic Tourist(s) |
Family With Children |
| |
Unfortunately my car broke down on the way to Monterey ( me and three kids :-/ )and we missed our tour with Princess. I ended up catching a later boat with a different company.
Needless to say the day started off stressful but Princess went out of their way to help and promptly reimbursed me.
I was so grateful !
I plan on doing the tour again in the future and without a doubt I will go straight to Princess Whale Watching for it. |
|
Great experience and great service |
| |
Sat, Jun 9, 07 10:00 AM |
guess15me |
Female |
20-29 |
Local |
Group of Friends |
| |
Whale watching with Princess Monterey Whale Watching was great. I went expecting to see a few whale backs and a couple tails. But instead, I saw at least a dozen, including a whale that jumped fully out of the water and twisted in mid-air close to the boat. It was incredible. I was very surprised and impressed. As for service, it was great the entire time. Staff on-shore were very polite and friendly, and were good at giving clear instructions and safety information regarding the trip. The trip was also fully narrated which I thought made the trip even more worthwhile. I was not disappointed the entire time. But if you're going on the morning trip, remember to wear a lot of layers! It's soooo cold. And bring a lot of film for yoru camera. |
|
Great trip!! |
| |
Fri, Jun 8, 07 10:00 AM |
sonjas |
Female |
30-39 |
International Tourist(s) |
Family Without Children |
| |
We had a great trip. We saw a lot of whales and the weather was good!!! I recommend this to everybody who is in Monterey!! |
|
More Than We Expected |
| |
Fri, Jun 8, 07 10:00 AM |
JudyReading |
Unspecified |
Unspecified |
Domestic Tourist(s) |
Group of Friends |
| |
Everyone was helpful from start to finish. The introductory information was especially helpful since "land lovers" rarely know know the difference between starboard and portside so using the movement of the clock for identifying whale locations was ideal. The marine biologist was pleasant , approachable, and very knowledgeable. It was more than exciting to see so many whales in all their majesty and much of it would have been lost had the biologists narration about what we were seeing and how it all came to be had not been provided. We had a varied group on board from a sixth grade graduation party group to those in their 60's and everyone seemed to enjoy themselves and the information imparted met the needs of all the age groups. The ship was clean from top to bottom the crew professional and helpful I would HIGHLY recommend this company to anyone seeking a true whale watching experience, you can't explain the excitement of seeing a hump back whale breeching FABULOUS. |
|
Really cool! |
| |
Wed, Jun 6, 07 1:30 PM |
rwrockwood |
Female |
50-59 |
Domestic Tourist(s) |
Family With Children |
| |
We saw 9 whales and the trip was throughly enjoyed by the children ages 5 and 6 and the adults. We had a lot of adventures on this past vacation, but the kids seem to have been most impressed with the whales as today they were playing whale watching and over heard to say "look, their's a whale at 6:00!" |
 |
activity did not take place |
| |
Wed, Jun 6, 07 10:00 AM |
dyonysos |
Male |
20-29 |
International Tourist(s) |
Family Without Children |
| |
Since the activity was canceled we cannot make a good statement here. However, the refund was appropriate in time.
Regards,
Marco Pavone |
