| Rating |
Date Attended |
Reviewer [v] |
Gender |
Age |
Where From? |
Group Type? |
|
Be warned
|
| Fri, Dec 28, 07 1:30 PM |
joemalof |
Male |
70+ |
Domestic Tourist(s) |
Other |
| Anyone considering taking the Segway Experience should be aware of the company policy of refusing to give refunds for any reason. Since their website made it clear that their tours go out in all weathers (rain, sleet, ice, snow), I made and paid for our reservations online for the only timeslot available in our schedule. When we arrived at their showroom it was snowing on and off, with slush on the sidewalks (not hard ice), temperature around freezing. Our assigned Tour Captain had not yet arrived, apparently assuming that we would want to cancel because it was snowing. When he did arrive he said it was too dangerous to go out and that we would almost certainly have an accident, breaking a wrist or ankle, and possibly have to pay $500 for damage to the Segway; he made it sound pretty scary. He did not technically cancel the tour but put considerable pressure on us to cancel it, the hitch being that he would give us a coupon for another tour, good for a year, but not a refund. Then he declared he would not take us out, and left the showroom.
The person in charge, also a Tour Captain, said that if we absolutely insisted on going out, he would close the showroom and take us himself. Rather than forfeit $140, we decided to go, and he cheerfully prepared us and allowed us to modify our route according to our interests. Apart from the slush and occasional snow flurries, it was the highlight of our Chicago holiday. Our guide/captain was informative and cheerful and made us comfortable in our expedition, the Segways were really fun and practical, much faster than walking and much less exhausting. We covered a lot of ground, saw a lot, and had an exhilarating time, well worth $70 apiece.
We do feel, though, that the company's hard "policy" of no refunds under any conditions is unprofessional and a bit sleazy. There's apparently another Segway tour in Chicago, but I don't know what their policy is. |
|
New Experience at any age
|
| Sat, May 16 5:00 PM |
JOEJOLLY |
Male |
50-59 |
Domestic Tourist(s) |
Couple on a Date |
| It is a wonderful adventurous way to do site seeing and get some fresh air. |
|
|
Looking for a unique way to see Chicago?
|
| Thu, Sep 11, 08 5:00 PM |
JoeCygan |
Male |
30-39 |
Combination |
Group of Friends |
| Segway tours was a great way to see the sights of Chicago while also having the excitement of learning how to ride a new bike as a child...a must do for locals as well as tourist! |
|
|
Unique Experience
|
| Sun, Jul 29, 07 5:00 PM |
jmelwing |
Male |
50-59 |
Domestic Tourist(s) |
Family With Children |
| The tour was informative and scenic. But, more important it was also a great way to ride on a Segway for two hours. The overall instruction and safety review enabled everyone to have an safe and enjoyable tour. The quality of the instructors/guides was excellent. |
|
|
Terrific
|
| Sun, Sep 6 10:00 AM |
Jmatyas |
Male |
50-59 |
Domestic Tourist(s) |
Family With Children |
| eric, our guide was awesome. Loved this tour |
|
|
Incredible Fun on Lakeshore Drive!
|
| Fri, Nov 7, 08 1:30 PM |
JLSWEENE |
Female |
30-39 |
Domestic Tourist(s) |
Couple on a Date |
| Our guide had incredible knowledge of the architecture and insight to the history and future developments of the area! Since our trip was short, it was great to see such a large portion of the waterfront in only 2 hours! Even if you aren't interested in the sights of Chicago's Lakefront, the segways are incredibly fun and worth the adventure in themselves. I highly recommend this activity! |
|
|
Fun and friendly
|
| Wed, Jul 25, 07 10:00 AM |
jkranr99 |
Female |
20-29 |
Domestic Tourist(s) |
Family Without Children |
| Though it was a bit on the pricey side for us, we are happy that we decided to take this tour. The directions to get there were easy to follow, the people were friendly and the tour and the guide were highly enjoyable. The training was thorough and we felt confident on the Segway, the guide was amusing and informative, and the tour was terrific. We definitely recommend this company for anyone wanting to cruise around the area in a fun and different way. Fantastic and completely satisfactory experience! |
|
|
alot of fun
|
| Sat, Jul 7, 07 10:00 AM |
jjancan |
Male |
60-69 |
Domestic Tourist(s) |
Family Without Children |
| Only suggestions - a little more time in training; and when coming back we tried
to cross an intersection with probably 80 people coming the other direction with
bikes coming from both directions....we should have shut off the segways and
walked them across; just like we did when we crossed the intersection at
the beginning. As a result, my wife hit the raised part of the curb and fell. Luckily,
she and the segway are fine.
It was alot of fun; but the fall at the very end left a "bad taste"; as it could have
been avoided. Thanks.
John R Jancan
Joyce F Kastner |
|
|
It was a great family outing.
|
| Fri, Aug 10, 07 10:00 AM |
jimsarrach |
Female |
40-49 |
Local |
Family With Children |
| It was a fun way to spend time with my children, high school and college age. Although we knew the locations being narrated, it was a different approach to view downtown. We were told they offer the tours year round; we would love to try a winter tour. |
|
|
Fun
|
| Sat, Jun 2, 07 10:00 AM |
jimo44 |
Male |
60-69 |
Local |
Family Without Children |
| A little daunting at first but very intuitive to use. A bit pricey. |
