| Rating |
Date Attended [v] |
Reviewer |
Gender |
Age |
Where From? |
Group Type? |
|
Be warned
|
| Fri, Dec 28, 07 1:30 PM |
joemalof |
Male |
70+ |
Domestic Tourist(s) |
Other |
| Anyone considering taking the Segway Experience should be aware of the company policy of refusing to give refunds for any reason. Since their website made it clear that their tours go out in all weathers (rain, sleet, ice, snow), I made and paid for our reservations online for the only timeslot available in our schedule. When we arrived at their showroom it was snowing on and off, with slush on the sidewalks (not hard ice), temperature around freezing. Our assigned Tour Captain had not yet arrived, apparently assuming that we would want to cancel because it was snowing. When he did arrive he said it was too dangerous to go out and that we would almost certainly have an accident, breaking a wrist or ankle, and possibly have to pay $500 for damage to the Segway; he made it sound pretty scary. He did not technically cancel the tour but put considerable pressure on us to cancel it, the hitch being that he would give us a coupon for another tour, good for a year, but not a refund. Then he declared he would not take us out, and left the showroom.
The person in charge, also a Tour Captain, said that if we absolutely insisted on going out, he would close the showroom and take us himself. Rather than forfeit $140, we decided to go, and he cheerfully prepared us and allowed us to modify our route according to our interests. Apart from the slush and occasional snow flurries, it was the highlight of our Chicago holiday. Our guide/captain was informative and cheerful and made us comfortable in our expedition, the Segways were really fun and practical, much faster than walking and much less exhausting. We covered a lot of ground, saw a lot, and had an exhilarating time, well worth $70 apiece.
We do feel, though, that the company's hard "policy" of no refunds under any conditions is unprofessional and a bit sleazy. There's apparently another Segway tour in Chicago, but I don't know what their policy is. |
|
A Great Way to Tour the City
|
| Mon, Dec 24, 07 1:30 PM |
perezrg |
Male |
40-49 |
International Tourist(s) |
Couple on a Date |
| The Segway tour was really fun, enjoyable, and informative. The Segway scooter is kind of like learning to ride a bike all over again, only much easier and much quicker to learn. If you've been curious about them, get out and try them! You'll be glad that you did!
Our tour guide was Derrick and he was excellent. He really knows the city and its history and provided us with all kinds of interesting facts and tidbits that you don't normally hear about.
If you're looking for a terrific time for a couple or a group, give it a shot. You'll be glad you did and you'll be talking about it for a long time to come! |
|
|
Sightseeing fun with technology
|
| Fri, Nov 30, 07 10:00 AM |
DSherman |
Male |
50-59 |
Domestic Tourist(s) |
Other |
| Loved the machine. Simply lean and move. Covered a lot of ground. Got a good feel for the downtown parks and lakeside. Personable guide and good equipment (the jumpsuits were a lifesaver in the cold Nov. wind). Highly recommended. Worth it. |
|
|
Great Fun!
|
| Mon, Nov 26, 07 10:00 AM |
lsasamoto |
Female |
40-49 |
Local |
Group of Friends |
| I am a local resident who needed friends to come in from out of town as my excuse to take a Segway tour of Chicago's Downtown Lakefront. Our group had a fantastic time and we loved, loved our tour guide, who was full of information, funny and patient with us! I would highly recommend a Segway Tour to both locals and definitely visitors! |
|
|
Omar braved wind, and freezing rain to guide us!
|
| Wed, Nov 21, 07 1:30 PM |
mjackson8 |
Female |
50-59 |
Domestic Tourist(s) |
Family Without Children |
| We showed up in a rain storm and Omar took me and my husband out for the full two hours. We refused any chance to take shelter because we were having such a great time. The freezing rain off lake Michigan was a challenge - just keeping our eyes open, but the two hour glide around Grant Park and all the landmarks of Michigan Avenue were the best tour I have ever taken in my life. I wouldn't have changed a thing. It was spectacular! We will do it again, and every year we possibly can. Grant Park was the perfect place. The fall colors and the sculptural trees were unforgettable. We learned interesting things from Omar, who never lacked for enthusiasm, information and conversation. He was an unforgettable guide - and off to class at the end of the tour. What a guy. I hope he had some dry clothes... we did. |
|
|
Entertaining and informative
|
| Sun, Nov 18, 07 10:00 AM |
mikec2097 |
Male |
50-59 |
Domestic Tourist(s) |
Family Without Children |
| We had a great time on this tour. The guide was well informed and careful to make sure we all enjoyed the experience. We've taken Segway tours before, it's a great way to become acquainted with a city, and this was one of the best we've been on. |
|
Segways are fun, but tour was lacking in city info
|
| Sat, Nov 17, 07 1:30 PM |
Tbrown9999 |
Female |
Unspecified |
Unspecified |
Unspecified |
| The segways were fun and a great way to see the city, but the tour guide did not provide any true direction to the tour. Landmarks were only discussed if the group asked a question about something specific, which is quite challenging for someone who is not from Chicago and doesn't know anything about the city. Bike Chicago provided a much more efficient tour to truly learn about Chicago.
Segways were also the older models that did not have newer features such as leaning to turn rather than using the handle bar switch. |
|
|
Fun Way to See Chicago
|
| Sat, Nov 17, 07 10:00 AM |
dcanders27 |
Female |
60-69 |
Domestic Tourist(s) |
Family Without Children |
| The instructions provided for operating the segways was excellent. The tour guides knew their material and were enthusiastic about their job. This would be a particularly fun group activity. |
|
|
Great adventure!
|
| Sat, Nov 17, 07 10:00 AM |
umelissa6 |
Female |
20-29 |
Domestic Tourist(s) |
Couple on a Date |
| The tour was great! It was my first time in Chicago and it is a great way to see the city. The tour provided great iews of the city as well as many memorable pictures. I would recommend this tour to anyone visiting Chicago for their first time. It simply is a must!! |
|
|
Great Experience
|
| Wed, Nov 14, 07 1:30 PM |
MPENKETH |
Female |
50-59 |
Combination |
Group of Friends |
| We had a wonderful experience riding on our Segways with Omar as our guide.
Can't wait to try the red key on our visit next year! |
