Palmetto

Zerve Seller: Palmetto

Rating Summary:
Rating: 4.7  1,282 rating points
# of Reviews Positive
Points
Negative
Points
= Overall
Rating
% Positive Average
Rating
Last 3 months 205 494 11 = 483 97% 4.6
Last 6 months 301 731 14 = 717 98% 4.7
Last 12 months 532 1,303 21 = 1,282 98% 4.7
All 1,028 2,442 45 = 2,397 97% 4.6
Ratings by Activity
(Each activity's ratings from the last 12 months)
Overall
Rating
% Positive Average
Rating
Palmetto Carriage Works Day Tour & Optional Combo 1,058 98% 4.6 Read Reviews Info & Tickets
Daytime Private Carriage Tour (~ 4 Seated Guests) 224 99% 4.8 Read Reviews Info & Tickets
Rating Date Attended Sort Descending Reviewer Gender Age Where From? Group Type?
Rating: 5
Riding in Style
Sun, Mar 17  1:15 PM chegs80 Male 50-59 Domestic Tourist(s) Family With Children
I would highly recommend the private carriage tour with Palmetto Carriage Works. The carriage was very comfortable and intimate. The other carriages touring the city had 16 people per carriage with little room to move. Our private carriage was just the opposite. I would highly recommend this for anyone's first visit to Charleston.
Rating: 4
Enjoyed
Sun, Mar 17  12:00 PM Melissashue Female 30-39 Domestic Tourist(s) Couple on a Date
Had a great time seeing all the wonderful houses. And learning about them. The guide was great.
Rating: 5
Great Time Had by All
Sun, Mar 17  10:30 AM markscardino Male 40-49 Domestic Tourist(s) Family With Children
It was a great experience. The parking was easy. Everything was very organized. We were called for our tour on time. We are a family of six with chilren under 10 and the kids loved it. The tour guide was very knowledgeable and friendly and pointed out special things geared for kids. We would love to come back.
Rating: 5
We had a BLAST!
Sat, Mar 16  4:00 PM Annjeannette Female 60-69 Domestic Tourist(s) Family With Children
Our tour guide "Bones" was wonderful not only was he very knowledgeable about Charleston, while we waited in line he got to know each patron and so we all felt like we know each other before the ride
Rating: 5
Very professional and cordial
Sat, Mar 16  1:30 PM saltman2 Female 50-59 Domestic Tourist(s) Couple on a Date
Friendly staff top to bottom, on-time execution, delightful tour guide. Even when not interacting with customers, all of staff seemed to enjoy their jobs.
Rating: 5
Fun in Charleston
Sat, Mar 16  11:00 AM helenstewart Female 50-59 Domestic Tourist(s) Family Without Children
The one hour carriage tour is a fun and informative way to begin your stay in Charleston. Our driver/tour guide was very entertaining and knowledgeable. The weather was perfect! It was a lot of fun!!!
Rating: 5
Fun, informative and charming introduction
Sat, Mar 16  10:00 AM DRodwell Female 60-69 Combination Group of Friends
Great hour! Our guide was excellent - with a nice touch of humor and information. Would definitely recommend this carriage company to anyone visiting or simply up for a fun tour of Charleston.
Rating: 4
Enjoyed the tour
Sat, Mar 16  9:30 AM shadowbike13 Male 20-29 Domestic Tourist(s) Family Without Children
The tour was great and I would not change any of it. However, it was hard at times to hear the speaker so perhaps a microphone or some amplification device would help reduce that problem.
Rating: 5
Great way to get familiarized with the area
Fri, Mar 15  10:30 AM kkaufman Female 30-39 Domestic Tourist(s) Family Without Children
Guide was great. Interesting details provided. It's nice to get an overview of the area and figure out where you want to walk back to and explore more. Very well organized ticketing and loading. The barn you leave from is charming while obviously still a functioning barn.
Rating: 5
Handicap wheelchair dependent mom and get son
Thu, Mar 14  10:45 AM Lbockenek Female 50-59 Domestic Tourist(s) Family With Children
From the two guys who directed us at parking until the end of the tour was excellent. The parking guys placed us close to the street since the lot was gravel. Everyone greeted us as we entered the barn. They knew my first name as it had been radioed by the parking guys. They had a loading dock but still had two guys that picked me up from my chair and put me on the carriage. The ride was beautiful and so informative. Jennie was our awesome guide. When we returned to the barn the guys lifted me out. Everyone was so nice and assured me they this. No big deal. It was one of the best experiences ever in Charleston. We will go back next trip. Thanks!!
Rating: 5
Highly Recommended!
Wed, Mar 13  12:45 PM gacplay Female 60-69 Domestic Tourist(s) Family Without Children
Well organized from beginning to end. Online reservations were seamless. Customer service and attention were excellent. Our driver, Ryan, was a great host and gave us a fine introduction to the history of the city, its architecture and key figures.
Rating: 4
Great activity - terrible refund (NOT) policy
Wed, Mar 13  10:30 AM BeckieS Female 60-69 Domestic Tourist(s) Group of Friends
We will never book ahead thru Zerve for a Charleston carriage ride - their policy does state that there are NO refunds, unless by the company. Booked for 2 senior adults, but the Ohio visitor's husband was emergently admitted to Ohio hospital with heart condition, so the Ohio person could not fly in for the week.....hence, I am $45 lighter on my credit card because of Zerve's "no refund" policy, even for a critical health, hospital admission. We will try this again in the next few months, but will purchase our tickets in Charleston on the day of the event.
Rating: 5
Outstanding Tour of Charleston's Historic District
Wed, Mar 13  10:00 AM hsmyers Male 70+ Domestic Tourist(s) Group of Friends
Our Guide, Jenny, was extremely informed and quite articulate throughout our tour. There didn't seem to be any item on the tour that she didn't have a good knowledge of. The tour kept our interest peaked throughout the approximate hour long ride. Would recommend Palmetto Carriage Tours any day.
Rating: 5
Great tour
Wed, Mar 13  10:00 AM marthajennin Female 70+ Domestic Tourist(s) Other
We thorougly enjoyed our tour lead by Kem. I would highly recommend it to anyone going to Charleston.
Rating: 4
Great experience!
Tue, Mar 12  2:30 PM evans1591 Female 20-29 Domestic Tourist(s) Group of Friends
We really loved our carriage tour with Palmetto. I would definitely recommend it to everyone!