Classic Harbor Line

Zerve Seller: SailNYC

Rating Summary:
Rating: 4.8  3,151 rating points
# of Reviews Positive
Points
Negative
Points
= Overall
Rating
% Positive Average
Rating
Last 3 months 236 641 2 = 639 99% 4.8
Last 6 months 269 729 2 = 727 99% 4.8
Last 12 months 1,186 3,172 21 = 3,151 99% 4.8
All 7,070 18,298 119 = 18,179 99% 4.8
Ratings by Activity
(Each activity's ratings from the last 12 months)
Overall
Rating
% Positive Average
Rating
AIA-NY Around Manhattan Architecture Tour 929 98% 4.8 Read Reviews Info & Tickets
Sunset Sail aboard the Schooner Adirondack 348 100% 4.9 Read Reviews Info & Tickets
Day Sail on Schooners Adirondack 304 99% 4.8 Read Reviews Info & Tickets
Day Sail on America 2.0 304 100% 4.9 Read Reviews Info & Tickets
Sunset Sail on America 2.0 283 99% 4.9 Read Reviews Info & Tickets
Around Manhattan Brunch Cruise 183 99% 4.8 Read Reviews Info & Tickets
City Lights Sail on Adirondack 143 98% 4.8 Read Reviews Info & Tickets
Statue & Skyline Sightseeing Cruise on Manhattan 139 100% 4.8 Read Reviews Info & Tickets
Champagne Sunset Cruise on Yacht Manhattan 110 100% 4.8 Read Reviews Info & Tickets
AIA-NY Around Manhattan Bridge Infrastructure Tour 60 100% 4.9 Read Reviews Info & Tickets
Sunday Evening Jazz Cruise Aboard Manhattan 56 100% 4.8 Read Reviews Info & Tickets
Wine & Cheese Pairing Classes on Yacht Manhattan 55 100% 4.8 Read Reviews Info & Tickets
Cocoa and Carols or Holiday Jazz Cruise 51 100% 4.8 Read Reviews Info & Tickets
City Lights Sail on America 2.0 50 100% 4.8 Read Reviews Info & Tickets
Champagne City Lights Cruise on Yacht Manhattan 46 100% 4.6 Read Reviews Info & Tickets
Fall Foliage Brunch Cruise Aboard Yacht Manhattan 31 100% 4.9 Read Reviews Info & Tickets
Full Moon Sail on the Schooner Adirondack 23 100% 4.8 Read Reviews Info & Tickets
Full Day Cruise to Bear Mountain and Back! 14 100% 4.7 Read Reviews Info & Tickets
Morimoto Sushi & Sake Sunset Sail on America 2.0 12 100% 5.0 Read Reviews Info & Tickets
Fall Foliage Schooner Sail 10 100% 4.8 Read Reviews Info & Tickets
Around Manhattan Dinner Cruise 0 0% 0.0 Info & Tickets
Sunset Sail on the Schooner Imagine 0 0% 0.0
MANHATTAN Spectator Cruise of Volvo Ocean Race 0 0% 0.0
4th of July Fireworks Sail on Schooner Adirondack 0 50% 3.0
Around Manhattan 'Afternoon Tea' Cruise 0 0% 0.0
New York City Waterfalls & Champagne Cruise 0 0% 0.0
Daytime Sail on the Schooner Imagine 0 0% 0.0
Rating Date Attended Sort Descending Reviewer Gender Age Where From? Group Type?
Rating: 4
Great activity!
Thu, Jun 17, 10   6:45 PM lbouscaren Female 20-29 Local Couple on a Date
I thought the sunset sail was a great activity. My guest and I had a wonderful time. I would suggest that in the two hours we travel or take the boat a bit further out. It seemed as though we stayed in the same place the whole time and did not go very far. (tackinh back and forth around the statue of liberty then heading back towards the dock) The staff was very nice and accomodating and I would reccomend the trip to other couples . Thank you!
Rating: 5
great birthday evening
Thu, Jun 17, 10   6:30 PM stsiropinas Female 30-39 Local Group of Friends
wonderful trip...everyone would love. so much better than all the big cruises around manhattan. would definitely do it again.
Rating: 5
great sail
Thu, Jun 17, 10   6:30 PM SaschaWeis Male 40-49 Local Family With Children
great sail on the Hudson, perfect views and really good drinks
Rating: 4
Business Outing
Thu, Jun 17, 10   1:00 PM LHCREP Male 40-49 Domestic Tourist(s) Other
We were in NY for a Business Meeting. A group of our Management took the Sail Cruise and they were just blown away. Best way to sight see NY from the Water. Very strongly recommended. Everything was very professional!! Thanks again!
Rating: 5
highly recommend
Wed, Jun 16, 10   9:00 PM nrbeatty Unspecified Unspecified Unspecified Unspecified
the trip exceeded all expectations. A+++++++++
Rating: 5
Great Time!!
Tue, Jun 15, 10   9:00 PM tap151 Female 30-39 Local Couple on a Date
My husband and I had a great time!! Gorgeous evening, great crew, and beautiful boat.
Rating: 5
amazing time
Mon, Jun 14, 10   6:45 PM NickCejas Male 30-39 Local Couple on a Date
I took my fiancee on this sunset sail and we both had the most amazing time. The staff and crew aboard the vessel were top notch! They were very accommodating, friendly, and courteous and really put the experience over the top. I am A Chef Concierge at the London hotel and have been trying to push this tour on everyone who will listen. Great job! We will most likely do it again with friends in the future. Thank you for a wonderful evening on the Hudson! Nick Cejas
Rating: 4
Must do while in NYC
Sun, Jun 13, 10   7:30 PM donguthrie Male 50-59 Domestic Tourist(s) Family Without Children
I've been in NYC 25 times and this was my first harbour cruise. Very enjoyable and informative. View of NYC, Statue of Liberty and Brooklyn Bridge were outstanding.
Rating: 5
Just nice relaxing views and fun.
Sun, Jun 13, 10   6:45 PM gbardonner Male 30-39 Domestic Tourist(s) Group of Friends
Julian was a great captain and the crew was solid. If you asked a question they answered it completely if you didn't, they left you alone. Fun to see the skyline and Lady Liberty so close and from that perspective. Great deal for the price.
Rating: 5
What a blast!
Sun, Jun 13, 10   6:30 PM sargenyc Male 30-39 Local Group of Friends
It was so nice being out on the water and getting away from the hubbub of the city. The crew were all so wonderful and friendly. They really make you feel right at home. They welcome any and all questions about sailing. Support the Adirondack. You'll feel like it's money well spent.
Rating: 5
Birthday Perfection!!
Sun, Jun 13, 10   6:30 PM hoopahstreet Female 30-39 Local Group of Friends
I had scheduled a cruise for my birthday after reading so many glowing reviews. I had intended to do a 'smaller' birthday this year, but still ended up with about 25-30 attendees. I called Zerve frequently to inquire about remaining available space, who had and hadn't purchased, kids, drinks, you name it, and was always met with a friendly staff member ready to assist. It was never simply polite customer service, but an actual person on the other end of the phone with good humor, clear communication, and a genuine willingness to help in any way you can think of. Sadly, the day of the cruise, the weather was not cooperating and I arrived to find about 20 of my party standing around, sopping wet, delicately preparing to tell me the cruise had been canceled. This is where we (I) might normally have panicked, but thanks to the superhero level heroics by Mark, the Classic Harbor Lines' representative on hand, who refunded, rescheduled, and re-booked every single member of my party *multiple* times throughout the day, we had a hugely successful event. While some folks couldn't wait out the storm, the 20 or so who did were treated to a later cruise with a FANTASTIC crew. We were easily and (seemingly) effortlessly re-booked by Mark who was never without another option or suggestion as to how to save the day. He treated my guests (including my mom) with absolute professionalism and sweetness. Once on board our sunset voyage, Captain Kat and her dreamy crew of Christopher and George (my gal pals were in heaven) hoisted the sails with a smile and then set about pouring the champagne. Someone handed me a birthday hat, and I was treated to a chorus of happy birthday singing from passing boats. The raincoats became an immediate fashion statement and the less than ideal weather didn't hinder our good time even a little bit. Seriously. Everyone had a blast. The service from beginning to end was WELL above par. I will sail with this company every time I need an activity for out of town guests or a celebration. Truly a joy. My only regret is that we couldn't bring Mark along with us for being such a trooper!
Rating: 5
A Magical Experience!
Sun, Jun 13, 10   6:30 PM Maggie724 Female 30-39 Local Group of Friends
We had such a beautiful time, even with a light drizzle we still had a blast! I can't wait to go again!
Rating: 1
No Refunds, Even If A Valid Emergency
Sun, Jun 13, 10   10:30 AM Opelstone Female 60-69 Domestic Tourist(s) Group of Friends
We were looking forward to the Sunday brunch cruise around Manhattan and had no reason to think we would not be able to attend. We had booked 10 days in advance of our trip to Manhattan. We were a party of 4 and an emergency illness forced us to cut short our entire trip and fly back to Texas immediately. I provided 2 days notice to cancel the brunch cruise, literally calling from the airport. The operator was curt, rude and didn't even bother to say "sorry you had to cancel, hope you can come again." I was offered no credit whatsoever, was not even offered the potential to reschedule for a different date. Nothing. Wham, bam, thank you ma'am - we'll split the $347 you paid up front and rebook another group in your place and make even more money. I signed up knowing there was a no refund policy, but the curt response of the operator in not even granting a credit for another date was unacceptable and I had to ask if there was even an opportunity for rebooking a different date and was simply answered with gruff "no's." Once they have the cash in hand it's all over. I highly recommend the OnBoard bus tour which is less in price than the brunch cruise and provides a fantastic boat tour on the bus tour which takes you past Brooklyn Bridge and out to the Statue of Liberty for great photo opps. Or just go to Pier 17 for the Zephyr boat tour or take the Staten Island Ferry and eat a muffin and a cup of coffee on board and experience the same dang thing. That's my recommendation. And, for the cruise operators, at least learn to be polite.
Rating: 5
So pleasant
Sun, Jun 13, 10   10:30 AM claudia987 Female 20-29 Local Family Without Children
It was my dads 65th birthday and it was so so so so much fun. The food is great, the drinks are great. The views are amazing. I highly recommend it and I never ever ever write recommendations for anything!!!!
Rating: 5
Beautiful way to see NYC
Sat, Jun 12, 10   9:15 PM susan11 Female 30-39 Local Couple on a Date
Relaxing, great crew, beautiful sailboat, right amount of time out on water, not a corny tourist trap/trip (I live in NYC). I would go again!