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Activity #1053 |
Specialty Bike Rental |
What does my bike rental include?
Bike rentals include a bicycle and the use of a helmet.
Do we get bike locks with our rentals?
Yes, but only by request. If you would like a lock with your rental, we'll provide it free of charge, you'll just have to let us know when you purchase your tickets! Otherwise you can ask us when you arrive at the store and we'll be glad to help you out, but just be sure to tell us at some point that you need one or we won't give you one.
How long do the rentals last?
Rentals last for 24 hours, though you are welcome to return your bike earlier of course. There is no overnight charge but late rentals will be charged for an extra day.
Can I rent a bike for more than one day?
Sure thing! Use the 'Contact this seller' link to set up a multi-day rental in advance.
Do you offer delivery?
Yes! To purchase a delivery, contact Urban AdvenTours using the "Contact this seller" link. At least 24 hours advance notice is required for delivery. You may also purchase delivery after you've booked a rental online by contacting Urban AdvenTours, but purchasing a rental does not guarantee delivery.
When can I pick up and return my rental?
Our business hours are 10am - 8pm, 7 days per week. Bikes may be returned at any time during business hours. It is generally not a problem if you pick up your bike a little earlier or later than originally planned.
Are the rentals safe?
Yes. Urban AdvenTours is a fully insured company. Be sure to arrive 20 minutes prior to departure time for bike adjustments, to ensure a safe and secure fit. All bikes and helmets are brightly colored for high visibility and fully outfitted with headlights and reflective strips.
Do I have to purchase a bike rental in advance? Can I pay cash?
Advance purchase is recommended as the number of bicycles is limited. In order to book in advance, you can only pay with a Visa, Mastercard, or American Express.
Is there a security deposit?
You need to bring a credit card with you, so we can hold on to your information in the case of damaged equipment. Your credit card will not be charged. We will simply copy down the card number and other payment information as a security measure.
Am I required to sign a waiver?
Yes. It is a requirement that all individuals participating with Urban AdvenTours agree to sign a waiver. If you are under the age of 18, your parent or legal guardian must sign for you. A waiver will be provided to each participant to sign before the tour by your street guide.
What if there is rain or inclement weather?
The rental will typically go as planned in a light rain, but not in more severe or unsafe weather conditions. If AdvenTours feels it is unsafe to ride a bicycle, we will contact you on the day of the rental to reschedule to another time that is convenient for you. Please be sure the local (or cell phone) number you provide when buying your tickets is accurate.
What happens if a bike is lost or stolen during a tour or rental?
The customer is liable for the bicycle and will be responsible for the full retail cost of the bike rented.
Are children welcome to rent a bike?
If your children know how to ride a bicycle, take them along! Just remember to let us know before purchasing your rental how many Child bikes you will need. The best thing you can do for your children is to book a private tour! If you're coming with a toddler please "Contact this seller" to inquire about towing attachments.
Are gift certificates available?
Absolutely. There is no better gift for a new student or new resident in the Boston area. It is a great way to help them become more acclimated to the city. Gift certificates are also great birthday, thank you, and anniversary gifts. To purchase a gift certificate, please click on the "Contact this seller" link.
Is a map available?
There is a map of Boston available in the Urban AdvenTours brochure. You may wish to purchase an additional map of the surrounding vicinity which is available in the store.
