Activity
#1381
Sunset Sail on Lake Ontario
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Frequently Asked Questions

--------------- QUESTIONS ABOUT TICKETS/POLICIES ---------------
Do I have to purchase tickets in advance?
We highly recommend you purchase tickets in advance, as sails do sell out quickly. To maximize your chances of getting the day you prefer, please book well in advance! You can purchase your tickets with a Visa, Mastercard, or American Express.
If the trip is sold out, can I get on a waiting list?
No, Wild Hearts does not keep a waiting list for our sails. Sails often sell out and typically well in advance, so please make sure to purchase your tickets far in advance - especially if you have limited time availability.
What happens if it rains?
We usually go out rain or shine. Remember that when it’s raining near you, it may not be raining where we are! In the case of severe weather (including thunder or lightning), the sail would have to be canceled, and you would be able to reschedule to another time or receive credit for a future trip. If it’s just a light sprinkle, we’ll still go out, and you can either find cover in our spacious covered main cabin, or enjoy the adventure out on the deck.
Are children allowed?
We love children, but unfortunately, for safety reasons children under 5 years of age are not permitted to attend the sunset sail on Lake Ontario. Children between the ages of 5 and 12 are required to wear life jackets at all times during the sail. We hope you'll be able to make other arrangements for your children under 5 and join us for a beautiful sail! Keep in mind that there is no reduced price ticket for children on this sail.
Are pets allowed?
We do love pets, but pets of any kind are unfortunately not allowed on the boat.
Is the sail suitable for pregnant women?
Our 53' catamaran has a broad 30' beam which results in a wonderfully comfortable ride. Guests are also welcome to relax in our covered cabin which is a great way to take a break from the sun and wind. Pregnant women should have no problem participating in the sail.
Do I need to know how to swim?
No, you will board and disembark straight from the dock to the deck of the Wild Hearts. The boat is also fully equipped with life jackets. Children 12 years of age and under must wear a life jacket at all times while on the boat.
Will I have to sign a manifest or a disclaimer?
While you do not need to sign a manifest at the beginning of the sail, you must submit a complete list of all attendee names at the time of purchase so that we can submit a guest list to the Coast Guard prior to the trip.
--------------- WHAT SHOULD I BRING ---------------
Can I bring my own food and beverages on board?
Unfortunately personal foods and beverages are prohibited on board. There will be beverages and light snacks available for purchase on board. Snacks include chips, crackers, or pretzels for $1 per bag. Beverages available at the on board bar include beer, wine, soda, mixed drinks, and water, and range anywhere from $2-$5.
What foods and beverages are available for purchase on board?
Snacks such as chips, crackers, or pretzels are available for purchase on board for $1 apiece. There is also a full bar on board that offers beer, wine, limited mixed drinks, soft drinks, and water, with prices ranging from $2-$5.
Do I need to be age 21 to drink alcohol?
Yes, if you like to consume any alcohol on the boat, you must be 21 and have a government-issued ID with you and available to the crew upon request.
Do you sell souvenirs on board?
Yes! We have hats, t-shirts, beverage koozies, and more available for purchase on board. Prices range from $3-$35, so please bring extra cash if you’d like to take a souvenir home with you!
Should I bring cash?
Many guests bring $15-20 with them to cover incidental costs of refreshments and souvenirs.
Should I tip the crew?
If you enjoyed your sail, tips for your hard working crew are greatly appreciated.
What should I wear to the sail?
Feel free to wear whatever you’d like to the sail. Nights on the water can be cool, so dress in layers. We kindly request that you do not wear black soled shoes or high heels on board – soft soled shoes or barefoot would be preferred.
--------------- QUESTIONS ABOUT THE WILD HEARTS CATAMARAN ---------------
What kind of boat is Wild Hearts?
Wild Hearts is a Gold Coast 53' long catamaran that is 30' wide, with a 72' tall mast and over 1000 square feet of sail. She was designed for comfortable open ocean sailing at double digit speeds and was built in St. Croix. In addition to the expansive deck, her pristine covered cabin provides a great place to relax in the shade.
How far does the boat go out?
How far we go out is dependent upon the wind and the particular route of that day's sail.
Does the boat ever tip over?
No. The Wild Hearts boat is a catamaran with two hulls and is much more stable than a normal sailboat. The catamaran is too heavy to ever tip over, so don’t worry about falling in!
Will there be room on the boat to stow my belongings?
Yes! There is plenty of room on board to store your belongings. Please try to avoid bringing large luggage items and bring only what is necessary with you if possible.
Is the boat handicapped accessible? Can I bring a wheelchair?
Unfortunately the boat is not wheelchair accessible. If you have limited mobility and can leave your wheelchair behind and be helped on to the boat, you are more than welcome to attend. Remember that the restrooms on board or not handicapped accessible so you will need assistance to visit the restroom. If you have more questions, please click on the “Contact this Seller” link to see if you can be accommodated.
Are there restrooms on board?
Yes, there are two restrooms on board; one for men and one for women. Each restroom is down below the main deck and is accessible by around 5 steps on a ladder.
Is there seating on board?
Yes. The inside main cabin can seat up to 42 people comfortably, and there is extra seating on the upper decks or on the front of the boat. The main cabin boasts 4 separate seating stations with tables. All seating is first come, first served, so please arrive early if you want a particular spot!
Are there life jackets on board?
Yes! We have enough life jackets on board for every single one of our passengers. Children between the ages of 5 and 12 are required to wear a life jacket during the sail, but for adults life jackets are optional. Please do not bring your own life jackets, as ours are specially US Coast Guard certified commercial jackets.
Is smoking allowed on board?
No, smoking is not allowed on board.
Will I get seasick?
Our catamaran is a comfortable, stable vessel with a lot of space. This trip serves as a short introductory sail that will acclimate you to the adventurous sailing on the lake, so you shouldn’t have a problem unless you are particularly prone to motion sickness. In that case, we recommend you consult a doctor before attending and take preventative measures.
Is there music on the boat?
Yes, we will play music on board. The music will be either a radio station or a mix compiled on an iPod, and we do take requests! Feel free to bring your own iPod if you’d like to request one of your own songs to be played.
--------------- PRIVATE CHARTERS & GIFT CERTIFICATES ---------------
Can I book a corporate or private charter?
Yes, Wild Hearts is an excellent venue for corporate gatherings, weddings, or other special events. To book a private charter, please click on "Contact this seller" and someone from Wild Hearts will return your inquiry shortly.
Are gift certificates available?
Yes! We have gift certificates for our adventure and sunset sails. If you’re interested in a gift certificate, please click on the “Contact this Seller” link to put in a request.
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