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Activity #937 |
Combo: New York TV/Movie Sites + NBC Studio Tour |
----------------QUESTIONS ABOUT THE COMBO OF THESE TWO TOURS----------------
When you purchase your tickets for the Combo: New York TV/Movie Sites + NBC Studio Tour, your space will be guaranteed on the TV and Movie Sites tour for the date and time for which you bought tickets, and your purchase will also entitle you to admission to the NBC Studio Tour. You will be required to call NBC to reserve your date and time for the Studio Tour before you can attend that portion of the combo package. Until you call to reserve a specific NBC Studio Tour time, you are not guaranteed entry for your preferred time. When scheduling be sure to leave extra time between the two tours.
What is the difference between the Combo Tour and the regular New York TV and Movie Tour?
The Combo Tour includes a ticket for the New York TV and Movie Sites bus tour AND also entitles you to admission to the NBC Studio Tour. All for one, reduced, package price. After you purchase these combo tickets, you will be guaranteed on the TV and Movie Sites bus tour for the date and time for which you bought tickets. You will be required to call NBC to reserve your date and time for the Studio Tour. (If you decide that the standalone New York TV and Movie Sites Bus Tour is a better fit for you, you can get information and purchase tickets for it at www.zerve.com/OnLocation/TVTour.)
What if the date and time I wanted is not available?
As there is generally a purchase deadline of several days in place for the combo tour and since it also sells out often, there is still a possibility that you can book for each tour separately even if you do not see your desired date and time on the schedule for the combo tour. Be sure to check the schedule to see if the top-rated NY TV & Movie Sites standalone tour is still available. You can do this by using the links for the New York TV and Movie Sites tour and for All Activities, located towards the bottom-left of the combo tour page. You can then visit the NBC Universal Store website to check availability for the NBC Studio Tour. If you do book the tours separately, please keep in mind that there will not be a reduced rate on your tickets and no partial refunds will be provided.
How far in advance should I buy my tickets?
To receive the reduced, discounted Combo Tour price you must purchase your tickets no later than 3 days (72 hours) before the New York TV and Movie Sites Tour that you would like to attend. However, both the New York TV and Movie Sites Tour and the NBC Studio Tours sell out well in advance, so as soon as you are sure of the time and date you'd like to go on the TV and Movie Tour, you should buy your Combo Tour tickets and then call NBC immediately to reserve your date and time for the Studio Tour. (If it is already less than 3 days from when you would like to take the New York TV and Movie Sites Tour, you can still book this as a standalone tour, you are just no longer able to book it in combination with the NBC Studio Tour component.)
Are very young children allowed to attend the Combo Package?
No, children ages 5 and younger are not allowed on the NBC Studio Tour. If you would like to take a tour with your young children, you should check out the standalone New York TV and Movie Tour (NOT the combo tour).
If the date and time I want is sold out, is there a waiting list?
No, we do not keep a waiting list for the tours. Tours usually sell out, and often well in advance, so please make sure to purchase your tickets far in advance, especially if you have limited time availability. (After your combo tour purchase, please also make sure to call the NBC Studio Tour at the phone number you will be given on your e-ticket as soon as possible to maximize the likelihood of getting your preferred date and time for that portion of the combo package.)
Are there any further discounts available for the Combo Tour package?
No. Since this combo tour package is already significantly discounted from the price you would pay if you bought the two tours separately, no further discounting of any kind is available for this specially priced package.
Who operates each of the two components of this Combo Tour package?
The two components are operated by different companies. The New York TV and Movie Sites bus tour is run by On Location Tours, Inc., which has been showing real-life TV and movie locations since 1999. The NBC Studio Tour is operated by NBC. (After purchase, all questions regarding the NBC Studio Tour portion of your combo package will need to be addressed to NBC directly, at the contact information you'll be provided after buying your tickets.)
Are gift certificates available for the Combo Tour?
No. Gift certificates cannot be purchased for the combo tour. You can, however, purchase gift certificates for the standalone New York TV and Movie Sites bus tour. For more information, and to purchase a gift certificate for the standalone bus tour, click on the "About this seller" link on the lefthand side of this page.
Can I book a private version of the Combo Tour?
No. Private versions of the Combo Tour are not available. You may, however, book a private version of the standalone New York TV and Movie Sites bus tour by contacting On Location Tours directly. To do so, please click on the 'Contact this seller' link.
--------------QUESTIONS ABOUT THE BUS TOUR PORTION OF THE COMBO--------------
Yes! The first part of your Combo Package is the popular New York TV and Movie Sites bus tour, run by On Location Tours. This tour is identical to the New York TV and Movie Sites bus tour that you can also book as a standalone tour.
Are we on the bus during the entire New York TV and Movie Sites tour?
No. The New York TV and Movie Sites portion of the combo package takes place on a coach bus since the locations are spread out all around Manhattan. We do, however, get off the bus at a number of locations along the way, giving you the opportunity to experience the locations and take pictures. Whenever you leave the bus, it is with the tour guide. The tour includes a mix of on-the-bus viewings of locations and stops to get off the bus to explore, all woven into the story of how they relate to the TV shows and movies that have portrayed them.
What type of bus does the New York TV and Movie Sites tour use?
The tour is conducted on a closed coach bus. It is heated in the winter and air conditioned in the summer.
Is there assigned seating on the New York TV and Movie Sites portion of the combo package?
There is no assigned seating on the bus - it's first come, first serve. If you have a number of people in your party that want to sit together, you should make sure to arrive 15-20 minutes early. Guests that arrive late or right at the starting time are much more likely to have to split up their group.
Is the New York TV and Movie Sites bus tour a good sightseeing tour?
Yes. The bus tour component of the combo package travels through much of Manhattan while highlighting the specific TV and movie locations that are the tour's focus. As a result, families and friends often find this tour an ideal way to tour the city. While the tour does not visit such Manhattan landmarks as the Statue of Liberty or Empire State Building, you will be visiting neighborhoods such as Greenwich Village, Chelsea, the Upper West Side and the East Village.
Where does the New York TV and Movie Sites bus tour portion of the combo package end?
The bus tour usually ends back at 51st Street and Madison.
How long does the New York TV and Movie Sites Tour last?
The New York TV and Movie Sites bus tour portion of the combo package lasts approximately 3.5 hours.
Is the New York TV and Movie Sites bus tour conducted in English only?
The New York TV and Movie Sites tour has a German version, which is not offered for this Combo package. Since so much of the tour is visual, however, visitors from countries such as Japan, Germany, France, Spain and many others have enjoyed the English version of the tour just the same!
What exact locations do we visit on the New York TV and Movie Sites bus tour?
The exact itinerary and route of the tour varies somewhat from tour to tour, so we can't say ahead of time exactly which locations will be visited on a specific tour.
Is there ever a circumstance when a location is omitted from the New York TV and Movie Sites bus tour?
While it is extremely rare, we do sometimes need to skip or modify certain locations that usually are part of the tour. The example locations listed for the bus tour (e.g., the Friends apartment building, the Seinfeld Soup Nazi, the Ghostbusters firehouse, etc) are some of the locations this bus tour usually visits. Since the bus tour component of the combo package is visiting real-life locations all around Manhattan, however, the tour's itinerary can sometimes be impacted by traffic conditions, store hours, etc. On Location Tours assumes no liability or responsibility for: traffic conditions, access to sites, or other conditions beyond its control.
Can I take a luggage on the New York TV and Movie Sites bus tour?
Yes. The New York TV and Movie Sites tour is conducted on a coach bus, so limited storage space is available. Please keep in mind that there will be several stops of up to 15-20 minutes each where we will be leaving the bus. If you are not comfortable leaving your belongings on the bus during this time, you might want to reconsider bringing them.
Are restrooms available during the New York TV and Movie Sites bus tour?
Almost all buses that we use have restrooms.
Is the New York TV and Movie Sites bus tour handicapped accessible?
Yes, but you need to contact On Location Tours directly before booking your tickets to arrange a wheelchair accessible bus, if needed. To do this, please click the “contact this seller” link. You will need to make this arrangement at least 2 weeks in advance of the tour. In addition, only manual or non-motorized wheelchairs can be used on the buses, even when a pre-arrangement is made. However, If you will be using a fold-up wheelchair and will be traveling with someone who can provide assistance on and off the bus, you do not need to inform us ahead of time as all of our buses have room in the luggage compartment to store it.
Are cameras allowed on the New York TV and Movie Sites bus tour?
Cameras are allowed on the New York TV and Movie Sites portion of the combo package. Video filming, however, is not allowed on the bus portion of the tour, but there are some great spots for taking video (and photos) at our numerous stops along the way.
--------QUESTIONS ABOUT THE NBC STUDIO TOUR PORTION OF THE COMBO--------
After purchasing your combo tour ticket, you will be required to call NBC to reserve your date and time for the Studio Tour portion. Space is limited at the NBC Studio Tour, and until you call to reserve a specific time, you are not guaranteed entry for your preferred time. The phone number to reserve your NBC Studio Tour will be provided after purchase, on your e-ticket. (While the NBC Studio Tour runs every day, the phone office is only open Monday - Friday, 8am - 5pm, to reserve your space on that portion of the tour.)
When does the NBC Studio Tour run?
NBC Studio Tour start times are: MONDAY to SATURDAY (8:30am - 5:30pm, every 30 minutes), and SUNDAY (9:30am-4:30pm, every 15 minutes). After you purchase these combo tickets, you will be required to call NBC to reserve your date and time for the Studio Tour.
How long does the NBC Studio Tour last?
The NBC Studio Tour portion of the combo package lasts about one hour and 10 minutes.
Where does the NBC Studio Tour take place?
The NBC Studio Tour is conducted at NBC's headquarters, in Rockefeller Center, on West 49th Street between 5th and 6th Avenues. Transportation is not provided between the two tours, so even if you attend on the same day, you'll need to get to Rockefeller Center on your own.
On the NBC Studio Tour, can I choose which studios to visit or find out which we'll visit ahead of time?
No. Since the tour is conducted in a working studio, availability is limited to those studios that are not being used at the time of the tour. Typically, 2-3 studios are available for viewing; however, that is not guaranteed. The tour route and access to all of the involved attractions may be altered or limited for any given tour.
Are cameras allowed on the NBC Studio Tour portion of the combo package?
No. The NBC Studio Tour does not allow either photography or videotaping of any kind inside their studios. However, each guest will be photographed in NBC's mini-control studio and will have the option to purchase these photos after the tour concludes.
Are restrooms available during the NBC Studio Tour portion of the combo package?
No. Restrooms are not available on the NBC Studio Tour and unfortunately, exceptions cannot be made.
Is the NBC Studio Tour portion of the combo package conducted in English only?
Yes. The NBC Studio Tour is conducted in English only, but many non-native-English-speaking guests from all over the world have enjoyed this behind-the-scenes tour!
Can I take luggage on the NBC Studio Tour portion of the combo package?
No. There is nowhere to store baggage during your tour, so whatever you bring with you you'll need to carry for the entire tour. We ask that you limit bags and packages to a minimum in order to expedite the required security screening process.
Are any items prohibited from being brought on the NBC Studio Tour?
Yes, for security purposes, people with firearms will not be allowed to attend the tour.
Is the NBC Studio Tour portion of the combo package handicapped accessible?
The NBC Studio Tour portion can also accommodate wheelchairs, and asks that you inform them if someone in your party is in a wheelchair when you reserve your time slot for the Studio Tour.
How long is the combo package?
The TV/Movie bus tour portion is approximately 3.5 hours, and the NBC studio portion is approximately 1 hour.
