Tour Charleston, LLC

Zerve Seller: BuxtonTours

Rating Summary:
Rating: 3.9  88 rating points
# of Reviews Positive
Points
Negative
Points
= Overall
Rating
% Positive Average
Rating
Last 3 months 27 43 13 = 30 71% 3.7
Last 6 months 39 65 14 = 51 77% 3.9
Last 12 months 69 114 26 = 88 75% 3.9
All 965 1,411 337 = 1,074 78% 3.8
Ratings by Activity
(Each activity's ratings from the last 12 months)
Overall
Rating
% Positive Average
Rating
The Ghosts of Charleston Tour - Waterfront Park 88 75% 3.9 Read Reviews Info & Tickets
The Pirates of Charleston Walking History Tour 0 0% 0.0 Info & Tickets
The Ghosts of Charleston II - Specters 0 0% 0.0 Info & Tickets
The Historical Highlights of Charleston 0 0% 0.0 Info & Tickets
The Ghosts of Charleston 2 - Specters 0 0% 0.0
Ghost Stories at Buxton's East Bay Theatre 0 0% 0.0
Paranormalist Jim Callahan at Buxton's Theatre 0 0% 0.0
Marcus Dagan at Buxton's East Bay Theatre 0 0% 0.0
Rating Date Attended Sort Descending Reviewer Gender Age Where From? Group Type?
Rating: 5
Great Tour!
Sat, Jun 27  7:30 PM turkeymv Female 30-39 Domestic Tourist(s) Couple on a Date
Great guide and great stories referencing both legend and history in the area!

Only thing I would advise is to let people know that use of bug spray is recommended, especially when going into the graveyard portion of the tour. I think because it's so overgrown, mosquitoes came out in numbers.
Rating: 1
Awful.
Thu, Jun 25  7:30 PM Wsonak Female 20-29 Domestic Tourist(s) Family Without Children
Our tour guide, Andrew, was AWFUL. I knew it was going to be bad when he took off walking fast and didn't stay with his group at all. He did not even look back one time to see where his group was or if we were even following him. When we got to the various spots, he would begin his stories and they were very poorly told. The stories did not flow. They were choppy and often did not make sense. He must of said "having said say that..." and "therefore..." At least 5x each story. Andrew needs to practice his story telling skills and take a speech class. I would not recommend this tour to anybody due to the tour guide who was so obviously ill trained and unknowledgeable.
 
Tour Charleston, LLC responded:
Thank you very much for taking the time to give us this feedback. No business (or reader for that matter) wants to see a review like this. Please contact us directly so that we can have the opportunity to make this right. Dear Future Tour Customers: We have taken action to remedy this situation so that it can never happen again.
Rating: 4
Review
Fri, Jun 19  9:30 PM Mxmovrdv Male 40-49 Domestic Tourist(s) Family With Children
Guide was animated, enthusiastic and informative.
Rating: 5
Excellent Ghost Tour!
Fri, Jun 19  9:30 PM Romancemama Female 50-59 Domestic Tourist(s) Family Without Children
We do a ghost tour in every city we visit, so I consider myself a connoisseur. This tour was great! The guide was knowledgeable and just funny enough to keep the evening amusing. The last stop in the Unitarian Graveyard was creepy and we will certainly remember it for a long time! Highly recommend!
Rating: 3
It was fine.
Wed, Jun 17  9:30 PM jbpanning4 Unspecified Unspecified Unspecified Unspecified
Our tour was fine. I would have preferred more history and just stories. Our guide tried to amp it up with gory descriptions of people's deaths. It really wasn't necessary and actually became a distraction.
Rating: 5
Fun Interesting Evening!!!
Tue, Jun 16  7:30 PM angelaine080 Female 40-49 Domestic Tourist(s) Family Without Children
We had a wonderful time on our tour. The guide was entertaining and knowledgeable. I highly recommend this tour.
Rating: 1
Disappointed
Sat, Jun 13  9:30 PM Epjones7 Female 20-29 Domestic Tourist(s) Couple on a Date
My husband and I were completely disappointed in this tour. Out of the hour and a half tour I think maybe 30 minutes were spent hearing ghost stories while the majority of the time was spent walking. We didn't mind walking but more stops and stories would be nice. Also, our guide stopped us at the courthouse and told us a story about the jail and never once mentioned the courthouse so we didn't really get the correlation. Overall it was just boring.
 
Tour Charleston, LLC responded:
Thank you very much for taking the time to give us this feedback. Hearing from customers is essential and valuable to us. We are sorry that this tour did not meet your expectations. Please contact us directly so that we can have the opportunity to make this right.
Rating: 3
Ghost Tour was Interesting
Sat, Jun 13  7:30 PM sdtlalpkas Female 60-69 Domestic Tourist(s) Couple on a Date
We enjoyed the Ghost Tour. It was informative. Our presenter was a little quirky and knowledgeable about the Charleston haunts. I was hoping for a bit more story telling that "spooked" us a little bit. We were with a very small group that was quiet and not very enthusiastic so I think that affected the tone of our tour. I would recommend the tour but with the caveat that it is a very mild yet informative experience.
Rating: 2
Stories ok, long walk,no buildings,overgrown grave
Wed, Jun 10  7:30 PM bama1976 Male 60-69 Domestic Tourist(s) Couple on a Date
Our tour guide was well versed but no buildings were entered. The graveyard was overgrown and buggy. Would not recommend.
Rating: 5
My daughter loved this tour
Wed, Jun 10  7:30 PM Jennye73 Female 40-49 Domestic Tourist(s) Family With Children
My daughter loved the tour with Anne. She was very enjoyable and the pictures along with the stories were great. My daughter was telling the stories when we got home,
Rating: 5
Fun experience
Wed, Jun 10  7:30 PM Jamsmom3 Unspecified Unspecified Unspecified Unspecified
We enjoyed the tour- Great information and entertaining!
Rating: 4
Interesting look at Charleston
Sat, May 30  9:30 PM burklundfami Male 40-49 Domestic Tourist(s) Family With Children
Need trip. Did at night in dark. Got to see some neat and interesting parts of Charleston.
Rating: 5
Highly recommended
Sun, May 24  9:30 PM Nusratahmad Female 30-39 Combination Group of Friends
The tour guide was amazing. Unfortunately, he said that that was his last tour ever. Bummer for those that didn't get to experience him. I usually get bored with these tours, but this guy, kept it highly entertaining. Even at the end when he finished, i was like "noooooooo". Anyways. I recommend taking this tour in general. Very informative. A bit spooky when you actually sit in a graveyard and listen to a ghost story of someone buried there! But, it's not scary. Would I do it again... hell yes.
Rating: 2
Not impressed
Sat, May 23  9:30 PM Marinoltz Female 40-49 Domestic Tourist(s) Family With Children
Our guide, Frank, was a little strange and over the top in his presentation. He was overly theatrical which did not work well with the stories. We only had 3 "stories". He had us on the busy street and it was hard to hear and then when we were at St. Phillips Church, we were across the street standing next to a car. He did not take us up to the gate to look at the cemetery. This tour was not worth the money.
Rating: 1
Disappointed and disillusioned
Sat, May 23  7:30 PM melsyracuse Male 40-49 Unspecified Family With Children
We were running late as there was heavy traffic leaving folly Beach. We were contacted by the tour guide and agreed to a secondary location to meet. We specified the current location we were at and the approx. time we would arrive.

We arrived at that location slightly ahead of schedule. No tour guide appeared, the guide also did not answer our return calls.
 
Tour Charleston, LLC responded:
Thank you very much for taking the time to give us this feedback. We make every effort possible to accommodate our guests who arrive after the 7:30 or 9:30 start time. Once the tour begins, we focus our complete attention on our customers who are waiting for the guide to start the storytelling adventure.