Tour Charleston, LLC

Zerve Seller: BuxtonTours

Rating Summary:
Rating: 4  95 rating points
# of Reviews Positive
Points
Negative
Points
= Overall
Rating
% Positive Average
Rating
Last 3 months 28 39 15 = 24 73% 3.6
Last 6 months 48 77 17 = 60 80% 3.9
Last 12 months 69 118 23 = 95 80% 4.0
All 975 1,426 340 = 1,086 78% 3.8
Ratings by Activity
(Each activity's ratings from the last 12 months)
Overall
Rating
% Positive Average
Rating
The Ghosts of Charleston Tour - Waterfront Park 95 80% 4.0 Read Reviews Info & Tickets
The Ghosts of Charleston II - Specters 0 0% 0.0 Info & Tickets
The Historical Highlights of Charleston 0 0% 0.0 Info & Tickets
The Pirates of Charleston Walking History Tour 0 0% 0.0 Info & Tickets
Paranormalist Jim Callahan at Buxton's Theatre 0 0% 0.0
Marcus Dagan at Buxton's East Bay Theatre 0 0% 0.0
The Ghosts of Charleston 2 - Specters 0 0% 0.0
Ghost Stories at Buxton's East Bay Theatre 0 0% 0.0
Rating Date Attended Sort Descending Reviewer Gender Age Where From? Group Type?
Rating: 5
Fun view of Charleston!
Thu, Jul 16  7:30 PM widmerj Female 30-39 Domestic Tourist(s) Family With Children
Our tour guide David was very knowledgeable concerning Charleston and it's rich history. He was very energetic and held the interest of my kids ages 14-20.
Rating: 4
Nice tour
Tue, Jul 14  7:30 PM pluers Female 60-69 Combination Other
The tour was entertaining.The guide was fun and informative. We love the cemetery. It was difficult to hear our guide at times.
Rating: 4
Great guide and overall great tour
Sat, Jul 11  9:30 PM DBfromNC Male 30-39 Domestic Tourist(s) Couple on a Date
Mark was an enthusiastic guide that knew the area and answered the majority of questions. The guide takes you into a cemetery to tell you a little about the history of the cemetery and its famous ghost.
Rating: 4
Great tour! nighttime backdrop perfect!
Fri, Jul 10  9:30 PM Rclose1977 Unspecified 30-39 Domestic Tourist(s) Family With Children
Tour was excellent!
Rating: 5
Great Tour
Thu, Jul 9  9:30 PM Chridine1107 Female 30-39 Domestic Tourist(s) Family Without Children
We loved the tour - many interesting stories told with the perfect amount of enthusiasm. Our tour guide was the best one I heard over the course of the night. Highly recommended!
Rating: 4
Fun and entertaining
Tue, Jul 7  9:30 PM raoleo Male 50-59 Domestic Tourist(s) Family Without Children
Our host was very personable and seemed to enjoy the people in the group.
Rating: 4
Interesting and Non-Scarey
Tue, Jul 7  7:30 PM Seibels3 Female 50-59 Domestic Tourist(s) Family With Children
My children (14 and 18) were hoping for a jail or dungeon. They were disappointed that it was more "friendly" ghost oriented. That was a pleasure for me!

Our guide was personable and FUNNY. We had a terrific evening!
Rating: 1
Not fun or entertaining
Fri, Jul 3  9:30 PM sdutterer Female 30-39 Combination Group of Friends
This was the worst ghost tour I have been on. Where to start....We would go to a location and the guide would tell a story about something that happened in Mt P or Edisto. This is a tour of CHARLESTON. Why are we at a church or warehouse and you are telling a story about something completely unrelated to our location. We took a tour to learn about the ghosts in Charleston. On one stop we were behind a warehouse the guide said was haunted (very brief mention). He basically pointed at the building and said "this is reported to the haunted" and then told a story about an inn keeper in Mt P who killed her guests. So no story about the haunted building behind us and instead a story that doesn't involve ghosts. On another stop he talked about the witch trials in Salem.

Our tour guide was well informed, but had a horrible delivery. Corny jokes don't belong on a ghost tour. We are there to be scared, or at least a little creeped out. Making comments about Eastman Kodak going out of business when showing us a picture of a ghost in a book is not what I paid for. He didn't even take us close enough to look into the graveyard at St Phillips to see where the picture in the book was taken. If I wanted to look at pictures in a book, I just would have bought a book. There were people in our group that tried to get closer to the wall around the graveyard, but our guide was already walking to the next location.

Walking through the graveyard at the Unitarian church was cool, but once again the mood was ruined by poor story telling and bad jokes. Horrible pirate impressions did not impress the crowd.

Overall I was incredibly disappointed and I will not be using this tour company again. My guests were ready to just walk away and leave the group, but thankfully the tour ended. In the future when I have out of town guests we will not use Tour Charleston for anything.
Rating: 5
Great!
Fri, Jul 3  9:30 PM HelenFern Female 40-49 Domestic Tourist(s) Family Without Children
Marshal was very knowledgeable. We enjoyed our tour.
Rating: 4
Good experience
Tue, Jun 30  9:30 PM michaelsgram Male 60-69 Domestic Tourist(s) Family With Children
Good night
Rating: 5
Great Tour!
Sat, Jun 27  7:30 PM turkeymv Female 30-39 Domestic Tourist(s) Couple on a Date
Great guide and great stories referencing both legend and history in the area!

Only thing I would advise is to let people know that use of bug spray is recommended, especially when going into the graveyard portion of the tour. I think because it's so overgrown, mosquitoes came out in numbers.
Rating: 1
Awful.
Thu, Jun 25  7:30 PM Wsonak Female 20-29 Domestic Tourist(s) Family Without Children
Our tour guide, Andrew, was AWFUL. I knew it was going to be bad when he took off walking fast and didn't stay with his group at all. He did not even look back one time to see where his group was or if we were even following him. When we got to the various spots, he would begin his stories and they were very poorly told. The stories did not flow. They were choppy and often did not make sense. He must of said "having said say that..." and "therefore..." At least 5x each story. Andrew needs to practice his story telling skills and take a speech class. I would not recommend this tour to anybody due to the tour guide who was so obviously ill trained and unknowledgeable.
 
Tour Charleston, LLC responded:
Thank you very much for taking the time to give us this feedback. No business (or reader for that matter) wants to see a review like this. Please contact us directly so that we can have the opportunity to make this right. Dear Future Tour Customers: We have taken action to remedy this situation so that it can never happen again.
Rating: 4
Review
Fri, Jun 19  9:30 PM Mxmovrdv Male 40-49 Domestic Tourist(s) Family With Children
Guide was animated, enthusiastic and informative.
Rating: 5
Excellent Ghost Tour!
Fri, Jun 19  9:30 PM Romancemama Female 50-59 Domestic Tourist(s) Family Without Children
We do a ghost tour in every city we visit, so I consider myself a connoisseur. This tour was great! The guide was knowledgeable and just funny enough to keep the evening amusing. The last stop in the Unitarian Graveyard was creepy and we will certainly remember it for a long time! Highly recommend!
Rating: 3
It was fine.
Wed, Jun 17  9:30 PM jbpanning4 Unspecified Unspecified Unspecified Unspecified
Our tour was fine. I would have preferred more history and just stories. Our guide tried to amp it up with gory descriptions of people's deaths. It really wasn't necessary and actually became a distraction.